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Crisis Management & Social Media Handling

Crisis Management & Social Media Handling

In today’s fast-paced maritime environment, effective crisis management and social media handling are critical skills for both shore-based and shipboard personnel. This course equips participants with the knowledge and tools necessary to manage communication during emergencies, navigate intense media scrutiny, and protect organizational reputation. By developing structured crisis response plans and mastering communication strategies, participants will be prepared to respond confidently and consistently when crises arise.

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250.00 € 250.00 €

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This Certificate Comprises a Specialisation one:

SPECIALISATION UNIT

UNIT OF COMPETENCY CODE COURSE TITLE NOMINAL HOURS
SRM005 CRISIS MANAGEMENT AND SOCIAL MEDIA HANDLING 52

The objectives of the course were to provide office and sea going staff with all the necessary guidance in order to successfully handle a crisis and the subsequent media exposure, developing a framework for managing communication activities during a crisis and deciding specific processes and procedures that will ensure consistency in crisis communication activities.

Minimum Entry Requirements

There are no prerequisites for this Course, however, in order to fully benefit from the training, it is recommended that the participants are either new entrants to the shipping industry or professional staff in shipping companies, ship brokers, port agencies, insurance inspectors, banks and similar service organisations can gain a valuable understanding of their customers roles and responsibilities.

The comprehensive documentation that accompanies the course has been designed as a useful guide for future reference.


Who Should Attend

The Maritime field is extremely broad and brings about relationships with a variety of people with varying levels of experience from the many different aspects of shipping therefore this Course is suitable for a broad range of maritime related professionals and regularly attracts ships’ officers and shore-based management staff.

But the course is also valuable to Classification Societies, Marine Insurers, P&I Club Managers, Port Authorities and Coast Guard personnel amongst others.

The course is conducted online and provides a wonderful chance to build your international professional network without having to afford any travel expenses. Often more than 10 nationalities participate and are introduced to each other thanks to our education portal features.


  • Producers, Traders or Commodities Brokers and Suppliers
  • Ship agent, Shipbrokers
  • Shipowners, Charterers, Shippers and Maritime Attorneys
  • Purchasers and Technical Managers and Superintendents
  • Captains, Chief Engineers and Ship Staff
  • Insurance Company Underwriters, claims handlers, and members of the legal profession
  • Service providers, Surveyors, Inspectors, Analysts, Technical advisers
  • Practicing cargo agents, Freight forwarders, Shipping Industry starters, cargo consolidators
  • Other professionals.